No. The decision as to who carries out the pet cremation rests solely with you as the pet owner. It is a widespread misconception – and, unfortunately, sometimes deliberate misinformation – that veterinary clinics or vets are allowed to decide which provider carries out the cremation.
Here you can find out how to assert your rights on the Costa Blanca and protect yourself from emotional and financial harm.
Your pet remains your property – even after death
In Spain (as in most EU countries), the law states that a pet is legally the property of its owner. This right of ownership does not end with the animal’s death.
- The right to take your pet home: You have the absolute right to take your deceased pet home immediately from the clinic or the vet.
- Free choice: Do not let anyone persuade you that the animal must remain there ‘for hygiene reasons’ or that it may only be collected by a specific service provider. You decide who carries out the pet funeral on the Costa Blanca.
The problem: Exclusive contracts held by clinics and vets
Unfortunately, it happens that veterinary clinics and vets on the Costa Blanca have their own contracts with large disposal companies or crematoria. Commissions are often involved here. This leads to clinics and vets:
- Failing to inform pet owners of their free choice of crematorium.
- Claiming that the pet can no longer be taken away.
- Handing pets over to their own partners immediately without consultation.
This often leads to the distressing situation where pet owners have already paid the veterinary clinics or vets for an individual cremation through us (Crempet Costa Blanca), but the clinic has ‘disposed of’ the animal elsewhere. Obtaining a refund of the costs from the clinic or vet is then often difficult or impossible.
How to protect yourself: Contact us in good time!
To avoid such emotionally unbearable situations, it is crucial that you contact Crempet Costa Blanca as early as possible—ideally before the euthanasia appointment or immediately afterwards.
- Inform your vet: Say clearly and unequivocally, “I have already commissioned Crempet Costa Blanca. Please do not take any action until the Crempet team arrives.”
- Don’t let yourself be pressured: If a clinic or vet claims that you are not allowed to take the animal with you or that there are “regulations,” this is simply incorrect.
- We are here to support you: In difficult cases, we will accompany you to the clinic or vet to collect your pet and ensure a dignified pet funeral.
Important note: If you contact us in advance, we can coordinate the collection directly with the clinic or vet and provide you with legal and organisational support. Trust your instincts and your rights as a pet owner.
Why Crempet Costa Blanca?
As your personal pet crematorium on the Costa Blanca, we are on your side. We fight for the rights of pet owners and ensure that your final wish for your companion is respected—without any hidden agendas from clinics or vets.
Checklist for your visit to the vet:
You're right to a dignified burial. In the emotionally overwhelming situation of euthanasia, it is difficult to think about organisational details. Make a note of these points to ensure that your final wishes for your pet are respected.
- Step 1: Contact Crempet Costa Blanca first. Call us as soon as you know that the time to say goodbye is approaching. We will advise you in advance and explain your rights so that you can feel confident when dealing with the veterinary clinic or vet.
- Step 2: Make a clear statement to the vet or clinic. Inform the staff immediately: “I have already chosen a pet crematorium I trust. The funeral will be carried out by Crempet Costa Blanca.”
- Step 3: Do not sign any third-party contracts. Ensure that you do not sign any document at the veterinary clinic or with the vet that authorizes “collection by the clinic’s own disposal service” or a “mass cremation.”
- Step 4: Insist on your right to take your pet home. If the veterinary clinic or vet claims that the animal must remain there, stand your ground. Your pet is your property. You are entitled to take it with you at any time or have us collect it.
- Step 5: Coordinating the collection. Provide the clinic with our contact details. We will coordinate the collection directly with the practice so that you can take your time to say your goodbyes.
- Step 6: Do not pay in advance for pet cremation at the veterinary clinic or vet’s. At the veterinary clinic or vet’s, pay only for the medical services (euthanasia). Settle the costs for the pet crematorium directly with us to ensure your money goes to where the service is actually provided.
Why this checklist is important for you: On the Costa Blanca, we unfortunately often see pet owners being pressured. This list gives you the peace of mind to retain control over the pet funeral. We at Crempet Costa Blanca are your partner, ensuring that your pet receives exactly the respectful farewell you wish for.
Tip: Take a photo of this checklist with your mobile phone. That way, in an emergency, you’ll have all the important steps and your rights immediately at hand.
Trust is the foundation of a dignified farewell. We guarantee maximum transparency through our comprehensive identification system. With our individual cremation service on the Costa Blanca, you can rest assured: if you wish, you can be present in person or follow the process via video. This gives you absolute certainty that you will receive only the ashes of your beloved pet – honestly, securely and transparently.
Losing a pet in a foreign country is particularly difficult. We provide sensitive support in German, English and Spanish to ensure that every detail is handled according to your wishes. As experts in pet cremation in Spain, we take the bureaucratic burden off your shoulders: we handle the official deregistration of your pet from the Spanish databases (REIAC / RIVIA) and prepare all the necessary documents for the legally compliant repatriation of the ashes to your home country. You can rely on our local experience and international standards.
Saying goodbye to a beloved pet is an emotional time when you want a dignified setting and clear information. If you choose a pet cremation in Spain, individual cremation is the most personal way to say “goodbye”.
However, the cost of a pet crematorium on the Costa Blanca cannot be summarised with a single figure. Find out why this is the case and how we offer you transparency here.
Factors influencing the price
With a professional pet funeral, the costs are made up of various components. As we want to make your farewell as stress-free as possible, we always calculate an individual all-inclusive price. This is based on the following criteria:
- Size and weight of the pet: Cremating a cat takes a different amount of time than cremating a large dog.
- Your location on the Costa Blanca: To provide you with the best possible support, we collect your deceased pet directly from your home or from the vet. The distance to the crematorium plays a role in the logistics.
- Additional services: Whether special urns, a farewell room or the transfer of the ashes – we adapt to your wishes.
Our promise: Individual all-inclusive prices instead of hidden costs
We know that during this difficult time, you do not want to be poring over complicated price lists. That is why we follow a clear philosophy:
“We create a bespoke quote for every client that includes all services as a single, all-inclusive price. This gives you full cost transparency from the outset, with no surprises later on.”
Why choose us for pet funeral services on the Costa Blanca?
Our pet crematorium specialises in providing German-speaking and international pet owners on the Costa Blanca with a dignified and transparent service. From Dénia to Torrevieja, we are here for you to help you arrange your companion’s final journey with respect and compassion.
Would you like to know the exact price?
Contact us with no obligation. Simply tell us where you live on the Costa Blanca, as well as the species and approximate weight of your pet. We will immediately provide you with your personalised all-inclusive price for a single cremation.
Summary of benefits:
- A dignified farewell: Single cremation with return of the ashes.
- Regional focus: Specialising in the entire Costa Blanca.
- Full transparency: A price that covers everything – tailored to your individual situation.
Yes, at our pet crematorium on the Costa Blanca, we place great importance on ensuring that you can arrange your beloved pet’s final journey in a way that feels right for you. We expressly allow you to be present in person during the individual cremation.
Many pet owners find it comforting to be with their pet right up until the very last moment. To ensure this private setting, we offer special options for a dignified pet funeral.
A private farewell in the farewell room
Before the actual cremation begins, we can provide you with our separate farewell room upon request. Here, you will have the peace and time needed to say ‘goodbye’ once more in a private atmosphere. For many, this moment of silence is an important step in the grieving process.
Requirements for attending the cremation
As we wish to ensure that you have the room and our full attention exclusively to yourselves, two factors are important for personal attendance:
- Appointment coordination: Personal attendance requires precise scheduling. We will arrange a fixed appointment with you to avoid any waiting times and ensure the process runs smoothly and discreetly.
- Service surcharge: As the crematorium is reserved exclusively for this period for an accompanied individual cremation and our staff are at your side, we charge a transparent surcharge on top of the basic price for pet burial.
Why choose personal attendance on the Costa Blanca?
The decision to be present at the cremation gives many pet owners the assurance that their pet is being treated with the utmost respect. At our pet crematorium, we guarantee you:
Transparency: You can be sure that this is a genuine individual cremation.
Dignity: Treating your pet with respect is our top priority here on the Costa Blanca.
Peace: No mass processing – we take the time for your farewell.
Would you like to accompany your pet on its final journey?
Please mention this to us directly when making your booking. We will coordinate the appointment with you and provide you with the full price, including your personal attendance.
Tip for pet owners: Attending a pet funeral can help you come to terms with the loss. If you are unsure whether you wish to take this step, we would be happy to offer you sensitive advice in a personal consultation.
Yes, transparency and security are our top priorities at our pet crematorium. We understand that you need confirmation that your beloved pet has been treated with dignity. That is why we carefully document every step of the pet funeral process.
The document you receive depends on the type of funeral service chosen:
The cremation certificate (for individual cremation)
If you opt for an individual cremation on the Costa Blanca, we will provide you with an official cremation certificate. This document serves as a guarantee of the individual nature of the process. It usually contains the following details:
- Your pet’s name
- The identification number
- The pet owner’s name
- The date of cremation
- Confirmation that it was an individual cremation
This certificate gives you the assurance that you will receive only your own pet’s ashes in the chosen urn.
The cremation confirmation (for communal cremation)
In the case of a communal cremation (group cremation), the ashes are not returned to the pet owners but remain at a place of rest. Upon your express request, we will be happy to issue you with a cremation confirmation for this purpose. This serves as official proof of the final resting place of your pet.
Why is this certificate important?
At our pet crematorium on the Costa Blanca, we work to strict ethical and hygiene standards. For you, the certificate is more than just a piece of paper:
- Emotional reassurance: It is written proof of your final journey together.
- Transparency: It documents the professional conduct of the pet funeral.
- Authorities: Occasionally, proof of the animal’s whereabouts is required (e.g. for insurance purposes or to deregister with the authorities).
Do you have any questions about the documentation?
We would be happy to show you in advance what our certificates look like. It is important to us that you feel comfortable and reassured throughout the process at our pet crematorium.
Treating your departed companion with dignity is our top priority – from the moment we collect them on the Costa Blanca right through to the actual cremation. This includes professional and legally compliant storage that meets the highest hygiene standards.
Professional refrigeration in accordance with strict EU regulations
Once we have taken your pet into our care, it is stored in specialised cold storage rooms at our animal crematorium. There is an important difference here compared to human funeral practices:
- Refrigeration for animals: In accordance with current EU regulations, deceased animals must be stored at a minimum of –21 °C.
- Comparison with humans: Whilst refrigeration at around 8 °C is standard in human funerals, the law prescribes significantly stricter freezing temperatures for animal funerals.
These strict guidelines ensure that the condition of the animal remains unchanged until the date of the individual cremation and that all hygiene requirements are fully met.
Safety and respect on the Costa Blanca
We guarantee that we regard these regulations not merely as a legal obligation, but as part of our respect for your pet.
- Professional handling: At our pet crematorium on the Costa Blanca, we have the appropriate technical equipment to ensure this deep-freezing is maintained at all times.
- A dignified transition: Your pet is treated with the utmost care even during storage. We ensure that the transition to cremation is as dignified as possible.
Why is proper refrigeration important to you?
Professional storage at –21 °C gives you the time you need to make decisions at your own pace – whether it’s choosing an urn or arranging a date for a personal farewell. You can rest assured that your pet is in professional hands with us.
Good to know: When we collect your pet from your home or from the vet on the Costa Blanca, our chain of care begins immediately. Transport is swift and takes your pet directly to our specialised refrigeration facilities.
Do you have any further questions about the process at our pet crematorium?
Transparency is the first step towards coping with grief. We would be happy to explain all the details of our work to you in person.
We fully understand that you want to ensure your beloved pet is in the best possible hands. Trust is the foundation of our work. That is why we invite you to visit our pet crematorium on the Costa Blanca in person and see our facilities and how we operate for yourself.
Visits for peace of mind
For us, transparency is not just a buzzword, but a philosophy we live by. A visit in advance can help you find the reassurance, in an emotionally difficult situation, that you have chosen the right partner for pet funeral services.
To not disrupt our day-to-day operations and, above all, the privacy of other grieving families, we have established the following policy for visits:
- Weekend appointments: We offer viewing appointments exclusively at weekends. This ensures that no regular cremations are taking place and that you can look around at your leisure.
- Viewing fee: We charge a service fee for a personalised tour of our premises and for a member of our team to answer your questions. This covers the staff costs incurred outside regular operating hours.
What can you expect during a viewing?
During your visit to our pet crematorium on the Costa Blanca, we will be happy to show you:
- our thoughtfully designed farewell room.
- The area where individual cremations take place.
We will explain the entire process of pet funeral services in detail – from collection to the handover of the ashes.
Why do we offer this option?
Many pet owners have questions about the cremation process. We want to show you that every animal is treated with the utmost respect and dignity here. The tour helps to alleviate fears and make the process of saying goodbye more tangible.
Would you like to arrange an appointment?
As we want to ensure we have time exclusively for you, it is essential to arrange an appointment in advance. Please feel free to contact us to find a suitable time at the weekend.
For many pet owners, the absolute certainty that their beloved companion is being treated as promised is an essential part of the grieving process. We understand this desire for complete transparency. That is why, at our pet crematorium on the Costa Blanca, we offer the option of video documentation.
Maximum transparency through documentation
Not every pet owner can or wishes to be present in person on the day of the pet cremation. Nevertheless, there is a strong need for reassurance that a lawful individual cremation is taking place.
Upon your express request, we will produce a video recording of the process for you. This service includes:
- The moment of preparation.
- The animal being placed into the cremation system.
- The recording ends respectfully with the closing of the furnace door.
Why video evidence can be useful
Video evidence serves primarily to provide you with emotional relief. During a time of mourning, doubts can be distressing. Our documentation gives you the assurance that:
- It is undoubtedly your pet.
- The animal’s dignity was upheld at all times.
- The pet funeral was carried out to the highest ethical standards at our facility on the Costa Blanca.
Important information about the service
To ensure this sensitive process is handled professionally, please note the following points:
- Video fee: As the creation and editing of the recording involve additional staff and technical resources, we charge a service fee for this.
- Privacy and dignity: We take great care to ensure that the footage is filmed discreetly and respectfully. The video is intended solely for your private records.
- Advance booking: As we need to prepare the technical arrangements, please let us know if you would like a video record when you book the pet funeral.
Your trusted partner on the Costa Blanca
Our aim is to ensure you can say goodbye with a sense of peace. Whether through your personal presence on site or via a video record – we ensure you have the certainty you need for your healing process.
Do you have any questions about the video documentation process?
We would be happy to explain to you in a personal conversation how we discreetly carry out this process for you at our pet crematorium.
We know that this is the biggest concern for many pet owners. Trust is the foundation of our work at Crempet Costa Blanca. To completely rule out any mix-ups and give you absolute peace of mind, we have established a comprehensive monitoring and identification system.
The ID system: your guide throughout the entire process
Every animal that comes to our pet crematorium for an individual cremation is assigned a unique cremation number immediately upon arrival.
- The fireproof identification stone: This number is engraved on a special fireclay stone. This stone is extremely heat-resistant and remains with your pet at all times – from the moment of collection right through to cremation.
- Safety in the furnace: The ID stone is placed in the cremation system together with your pet. It remains physically with the pet throughout the entire process.
- Unique identification after cremation: Once the individual cremation is complete, the stone is found in the ashes. Only when the number on the stone matches your records exactly will the ashes be placed in the urn you have chosen.
Transparency you can see
In addition to the ID stone, we offer further security features for your pet funeral:
- The cremation certificate: You will receive an official document stating the cremation number, the date and your pet’s name.
- Personal attendance: As mentioned earlier, you are welcome to personally witness the process at our pet crematorium on the Costa Blanca if you wish. There is no stronger proof than your own experience.
- Video proof: If you are unable to be present, we will be happy to record the placement in the furnace on video for you.
Our promise: Through this multi-stage security system, we guarantee you flawless identification. The ashes we hand over to you are undoubtedly those of your beloved companion.
Why is this important to you on the Costa Blanca?
Especially when abroad, it is important to have a partner who works to the highest European standards. At Crempet Costa Blanca, we combine German thoroughness with Spanish compassion to guarantee you this peace of mind.
Do you have any questions about our identification system, or would you like to see what an ID stone looks like?
Choosing between a single cremation and a communal cremation is a very personal decision that significantly shapes the farewell process. At our pet crematorium on the Costa Blanca, we place great importance on explaining both options to you clearly, so that you can choose the path that feels right for you.
Here is an overview of the key differences:
1. Individual cremation
Individual cremation is the most personal form of pet funeral. As the name suggests, your pet is cremated alone in our cremation system.
- Return of the ashes: The main feature is that you receive 100% of your pet’s ashes back.
- Personal remembrance: You can take the ashes home in an urn of your choice, bury them in your own garden on the Costa Blanca, or scatter them in a special place.
- Security: Thanks to our tamper-proof ID stone (cremation number), your pet’s identity is guaranteed throughout the entire process.
- Farewell: With this form of burial, personal attendance or video recording is possible.
2. Group cremation (communal cremation)
In group cremation, several animals are cremated together in a dignified process.
- Disposition of the ashes: It is technically impossible to separate the ashes of individual animals in this process. Therefore, the ashes are not returned to the pet owner.
- Place of rest: The ashes of all animals cremated together remain in the care of the crematorium and are interred in a special, dignified place of rest (e.g. a communal grave).
- A more cost-effective alternative: As the logistical and administrative costs per animal are lower, collective cremation is a more affordable option for pet burial, without compromising on respect and dignity.
Comparison at a glance:
Feature Individual cremation Collective cremation
Return of ashes Yes, 100% No
Urn available Yes No
Identity guarantee Yes (ID stone) Collective
Attendance possible Yes, by arrangement No
Costs Individual fixed price More affordable flat rate
Which option is right for you?
If it is important to you to keep a physical memento in the form of ashes or to have an urn at home, individual cremation is the right choice. If you wish for a dignified farewell without the ashes being returned, collective cremation offers a respectful solution.
Still unsure?
At Crempet Costa Blanca, we provide sensitive advice during a personal consultation. We help you find the type of funeral that suits your wishes and your budget.
No. At Crempet Costa Blanca, we place the utmost importance on honest and transparent pricing. At a time of grief, you shouldn’t have to worry about complicated invoices or hidden charges.
That’s why we work with a fair all-inclusive price that already covers all essential services for a dignified pet funeral.
What is included in our fixed price?
Our quote is calculated so that you incur no unexpected costs. As soon as we provide you with a price for individual cremation on the Costa Blanca, this includes the following as standard:
- Collection service: The professional collection of your pet from your home or the veterinary clinic.
- Cremation: The performance of the individual cremation at our pet crematorium.
- Standard urn included: You can choose from a tasteful range of standard urns made from ceramic, wood or biodegradable (eco) materials.
- Cremation certificate: The official document confirming the cremation of your pet.
- Return of the ashes: We will personally return the urn to your home on the Costa Blanca.
Maximum flexibility in choosing an urn
We know that remembrance is as individual as your relationship with your pet. That is why we offer further options beyond our standard range:
- Personalised selection: If you would like an urn that goes beyond our standard range (e.g. handmade designer urns, special metal urns or jewellery pendants), you are free to choose these for an additional charge.
- Price transparency: Should you opt for a more exclusive urn, we will inform you of the price difference immediately and openly. This way, you retain full control over costs at all times.
Why we take this approach
Many providers charge separately for the return of the ashes or the standard urn. At Crempet Costa Blanca, we want you to be able to focus entirely on saying goodbye. Our all-inclusive price is our promise to you: no hidden fees, no nasty surprises.
Tip for pet owners: When comparing prices, always check whether transport and repatriation are already included. Here on the Costa Blanca, this all-inclusive service is standard.
When the time comes to say goodbye to a pet, this often takes place at a veterinary clinic or a vet’s surgery. However, many pet owners are unaware that even at this moment they have the free choice of which pet crematorium on the Costa Blanca they wish to use.
There are significant differences between the standard procedure followed by the vet’s practice and commissioning Crempet Costa Blanca directly.
1. The procedure via the vet (standard route)
Vets and clinics often have fixed contracts with large waste disposal companies or specific crematoriums.
- Limited control: You often do not know exactly when and where the cremation will take place.
- Cost trap: Many clinics charge commissions or administrative fees, which can make the pet’s funeral more expensive for you.
- Lack of communication: You have no direct point of contact at the crematorium, but are reliant on the information provided by the clinic.
- Risk: As mentioned earlier, the clinic may favour its own partner, even though you have expressed a different preference.
2. Commissioning Crempet Costa Blanca directly (your preferred option)
If you contact us directly – ideally before visiting the vet or immediately after euthanasia – you retain full control.
- Personal contact: You speak directly with us. We provide empathetic advice on all details of the individual cremation and the choice of urn.
- Immediate service: We coordinate the collection of your pet directly with the clinic or collect it from your home on the Costa Blanca. We do not wait for bulk collections.
- Price transparency: You will receive a personalised all-inclusive price from us with no hidden clinic commissions.
- Security: You can rest assured that your pet is in our respectful care from the very first moment and will not be left in a clinic’s communal storage facility.
Why direct booking is so important
The key difference lies in individual attention. Whilst clinics often handle mass procedures, when you book directly with Crempet Costa Blanca, the focus is on your pet’s dignity and your personal bereavement support.
Important note: If you would like us to handle the funeral, make this clear to your vet. Say: “I have already commissioned Crempet Costa Blanca to collect my pet.”
Our advice for pet owners on the Costa Blanca
Do not be misled if a clinic or vet claims that collection by an external service provider is not possible. This is not legally correct. You are the owner and you decide on your companion’s final journey.
Have you planned euthanasia or has your pet just passed away?
Call us immediately. We will handle communication with the vet on your behalf and ensure a smooth and dignified pet funeral.
Yes, this is generally possible. Many of our customers on the Costa Blanca are only in Spain temporarily or wish to ensure that their beloved pet is laid to rest in their home town. Transporting pet ashes by plane is permitted, but requires thorough preparation and the correct documentation.
To ensure you encounter no problems at security or customs, we at Crempet Costa Blanca will support you every step of the way.
Important requirements for air transport
If you wish to take your pet’s ashes back to your home country, please note the following points:
- Choosing the urn (X-ray compatibility):
- For airport security checks, it is important that the urn can be X-rayed. Urns made of lead or very thick metals are often problematic. We can advise you on selecting a suitable air travel urn (e.g. made of wood, ceramic or special bio-materials) that will pass through the scanner without issue.
- Hand luggage vs. checked luggage:
- Most airlines allow you to carry your pet’s ashes in your hand luggage, provided they are transported in a securely sealed container. However, we recommend confirming this briefly with your airline (e.g. Lufthansa, Eurowings, Ryanair) in advance.
What documents do you need?
Without the correct paperwork, delays may occur. When you book a pet cremation with us, we prepare a special document pack for you:
- The cremation certificate: Official proof from our pet crematorium that the ashes are those of a pet.
- The flight certificate (Permiso de Vuelo): On request, we can issue a multilingual document specifically designed for border and security checks at the airport. This confirms the lawful cremation process on the Costa Blanca.
- Copy of the EU pet passport details: It is advisable to carry a copy of your pet’s microchip number and details with you.
Our comprehensive service for travellers
We know that bureaucracy abroad can often be daunting. That is why Crempet Costa Blanca takes care of the preparations for you:
- We ensure that all certificates meet international requirements.
- We advise you on the safest way to pack the urn for transport.
- If required, we will help you deregister your pet from the Spanish pet register (REIAC), so that everything is legally in order.
Are you planning to return home with your pet’s ashes?
Please contact us well in advance. We will ensure that you have all the necessary documents in your possession in good time for your departure from the Costa Blanca, so that you can focus entirely on saying your goodbyes.
Yes, this is an important and legally required step. In Spain, every pet is registered in a database via its microchip. When an animal dies, this record must be updated to officially deregister the animal. On the Costa Blanca (Valencia region), this is done via the RIVIA database, which is linked to the national REIAC network.
Deregistration is not just a formal obligation, but also protects you from unnecessary enquiries or potential fines.
Why is deregistration with REIAC or RIVIA important?
Registration serves the purposes of identification and disease control. Official deregistration ensures that:
You no longer receive automatic reminders for vaccinations (e.g. rabies).
Your responsibility for the animal officially ends.
The databases for the authorities on the Costa Blanca remain up to date.
How does the deregistration process work?
Normally, deregistration must take place within a certain period (usually 10 to 15 days after death). There are two ways to do this:
- Via the vet: A registered vet can change the microchip’s status in the database to ‘deceased’. A confirmation from the crematorium is often required for this.
- With our certificate: If you arrange a pet cremation with Crempet Costa Blanca, we will provide you with an official cremation certificate. This document serves as legal proof of the animal’s whereabouts. Many pet owners use this certificate to deregister their pet with their vet or directly with the relevant authority.
Our service for you on the Costa Blanca
Spanish bureaucracy can be particularly burdensome, especially when grieving. We won’t leave you to deal with it alone:
- Documentation: We provide you with all the necessary documents in a format recognised by the Spanish authorities and vets.
- Advice: We explain exactly which steps are required at your place of residence on the Costa Blanca to deregister the microchip correctly.
- Support with moving abroad: If your pet is still registered in another country (e.g. with TASSO in Germany), we provide tips on how to update the details there as well.
What happens if you don’t deregister the pet?
Even though checks are rare, the pet remains legally ‘active’ in your ownership. This can lead to problems if you wish to register a new pet later on or if checks are carried out regarding compulsory vaccinations. A proper bureaucratic deregistration is part of responsible pet cremation.
Do you need help deregistering your pet?
Simply ask us during your consultation. At Crempet Costa Blanca, we ensure that the administrative side of your farewell is as simple and smooth as possible.
In an emotionally difficult situation, you don’t want to have to deal with complicated bureaucracy. Fortunately, the requirements for a pet cremation in Spain are quite straightforward. To ensure that the process at our pet crematorium on the Costa Blanca runs smoothly and in full compliance with the law, we only need a few basic documents.
You should have the following documents ready:
- The EU Pet Passport (Pasaporte para Animales de Compañía):
- This is the most important document. It serves to identify your pet and contains the necessary details regarding the microchip and recent vaccinations.
- Proof of the microchip number:
- In Spain, linking the cremation to the microchip number is a legal requirement. If you do not have the passport to hand, the official registration document (e.g. from RIVIA or REIAC) is often sufficient.
- Owner’s identity card or NIE:
- In order to issue the documents for the pet cremation correctly, we require a copy or the details of your identity document (DNI, NIE or passport). This is also required for the subsequent deregistration of the animal from the databases.
- Veterinary certificate (if available):
- If the euthanasia took place at a clinic or a vet’s practice on the Costa Blanca, you will often receive a document there confirming the animal’s death. This helps us to complete the file for the pet crematorium.
What happens if documents are missing?
Don’t worry if you can’t find a document at the moment. We at Crempet Costa Blanca are here to help:
- Microchip reading: When your pet arrives at our facility, we professionally scan the microchip to establish its identity beyond doubt.
- Authorities check: We can often check directly who the animal is registered to in the database to minimise the bureaucratic hurdles for you.
Documents you will receive from us
After the individual cremation has been carried out, we will provide you with all the documents you need for your records or for travel:
- Our official cremation certificate.
- Upon request, the air transport certificate for transport abroad.
- All the information your vet needs to complete the final deregistration with RIVIA.
Our service for you: When we collect your pet on the Costa Blanca, we check on the spot which documents we need, thereby taking as much of the paperwork off your hands as possible.
Yes, we specialise in supporting holidaymakers and international guests on the Costa Blanca during this difficult and exceptional situation. If your beloved pet passes away during your stay in Spain, we will not only take care of the pet cremation, but also handle all the coordination of the repatriation formalities.
We ensure that, despite the stressful circumstances in a foreign country, you feel safe and well looked after.
Our comprehensive service for holidaymakers on the Costa Blanca:
Rapid on-site assistance: We collect your pet directly from your holiday home, your hotel or a local veterinary clinic – anywhere on the Costa Blanca.
- Handling communication: We liaise with the relevant authorities or local vets in German, English or Spanish to relieve you of this burden.
- Preparation of all travel documents: To ensure you can repatriate your pet’s ashes legally and safely to your home country (e.g. Germany, Austria or Switzerland), we issue all necessary international documents and the special air transport certificate.
- Assistance with border crossings: We advise you on the applicable regulations for transporting pet ashes across national borders and by air.
- What repatriation options are available to you?
- Carrying in your own luggage: We prepare the urn and documents so that you can take the ashes with you directly in your car or on the plane upon departure.
- Subsequent dispatch by courier: If you do not wish to travel with the ashes immediately, we will organise the safe and dignified dispatch of the urn directly to your home.
- Personal repatriation by us: In special cases, we can also personally deliver the urn to your home town (upon request).
Why Crempet Costa Blanca is the best choice for holidaymakers
A death abroad requires a partner who knows the local laws and speaks your language. As an experienced pet crematorium on the Costa Blanca, we offer you:
- Security: We guarantee that all Spanish and international regulations are complied with.
- Empathy: We know how stressful an emergency on holiday can be, and we act quickly and without red tape.
- Transparency: Our fixed-price promise applies to holidaymakers too, with no hidden “tourist surcharges”.
Are you currently on holiday on the Costa Blanca and need help?
Call us immediately or send us a WhatsApp message. We at Crempet Costa Blanca will take care of everything so that you can say your goodbyes in peace and make your journey home in an organised manner.
In an emergency or if the time has come to say goodbye, you can contact Crempet Costa Blanca directly at any time. You don’t have to wait for the vet or the clinic to take care of the arrangements.
In fact, booking directly offers significant advantages in terms of the process and the service:
Speed in an emergency (24/7 service)
Whilst many veterinary clinics and vets on the Costa Blanca have fixed collection days for deceased animals, as your direct partner, we respond immediately.
- Direct collection: As soon as you inform us, we spring into action. Our emergency service is designed to collect your pet promptly and with dignity.
- No temporary storage: When you contact us directly, we avoid unnecessarily long waiting times in the clinics’ cold storage rooms or at the vet’s. Your pet is taken straight to our pet crematorium.
Clear communication (DE/EN/ES)
If you call us directly, you will speak immediately to the people who will also be looking after your pet.
- We clarify all the details regarding the pet’s funeral directly with you – without any miscommunication via the clinic staff.
- We speak your language and can rule out any misunderstandings regarding the arrangements on the Costa Blanca from the outset.
What is the procedure at the veterinary clinic?
Should your pet pass away at a clinic on the Costa Blanca, a brief note to the staff is sufficient: “I have already informed Crempet Costa Blanca; my pet will be collected from there.”
From that moment on, we take care of all coordination with the vet. You don’t need to worry about anything else and can focus entirely on your grieving process.
Why call us directly?
By contacting Crempet Costa Blanca directly, you ensure that your final wishes for your pet are carried out without delay and with the utmost care. Our collection service is ready to relieve you of this burden immediately.
The desire to give a beloved pet a final resting place in one’s own garden on the Costa Blanca is entirely understandable. One wants to know that one’s faithful companion is close by. But be careful: in Spain, the legal situation regarding this is very clear and strictly regulated.
The legal situation in Spain
In short: Burying pets on private land is generally prohibited in Spain. In accordance with current EU regulations and specific Spanish laws on the disposal of animal by-products (Law 8/2003), deceased animals must be handled at an authorised facility. This means:
- Hygiene risks: To protect groundwater and prevent the spread of disease, local authorities on the Costa Blanca prohibit the burial of animals in gardens.
- Heavy fines: Failure to comply with these regulations may result in severe penalties imposed by the authorities (Seprona).
- Exceptions: Burial is permitted only in very rare, rural cases and under extremely strict conditions – in residential areas or coastal developments, this is practically impossible.
The legal and dignified alternative: the urn in the garden
You still don’t have to do without a place in the garden. A pet cremation by our pet crematorium offers you a legally compliant solution:
- Individual cremation: We carry out the cremation professionally.
- The ashes are safe: As the ashes are sterile, they are no longer subject to the strict burial laws for animal carcasses.
- B Burial of the urn:B You can bury your pet’s urn entirely legally in your garden on the B Costa BlancaB . We offer special B biodegradable urnsB for this purpose, which break down naturally and become one with nature.
- B Scattering the ashes:B Scattering the ashes at a favourite spot in your garden is also a legal and dignified way to keep your pet close to you.
Why Crempet Costa Blanca?
We protect you from legal uncertainties. By commissioning our pet crematorium, you will receive all the necessary documentation confirming that the animal was handled properly. This gives you the certainty that you have done everything correctly – for your pet, for the environment and for your own peace of mind.
Our advice: Do not take any risks with an illegal burial. We can help you create a legal memorial in your garden where you can grieve without worry.
The moment your beloved pet passes away, the world seems to stand still. We know how overwhelming this situation can be – especially in a foreign country or when faced with language barriers. As your partner for pet cremation on the Costa Blanca, we won’t leave you to cope alone.
Here is a clear guide on what you should do now:
1. Stay calm and contact us (24/7 emergency service)
The first and most important step is to call Crempet Costa Blanca. Our emergency team is available 24 hours a day, 7 days a week – including Sundays and public holidays.
- Languages: We offer sensitive advice in German, English or Spanish (DE/EN/ES). You need not worry about language barriers with local authorities or clinics – we will handle the communication for you.
- Phone/WhatsApp: You can reach us on +34 641-06 66 04 or +49 172-206 8 206.
2. First aid for your pet
Until our collection service arrives, you should place your pet in a cool, quiet place. If possible, place a blanket or cloth under the animal. We will be happy to give you initial instructions over the phone regarding what to do in your specific situation.
3. Our collection service on the Costa Blanca
We set off immediately after your call. Our specialist collection service is organised so that we can reach you promptly – no matter where you are on the Costa Blanca.
- Collection from your home: We will come to your home discreetly and respectfully.
- Collection from the vet/clinic: If your pet has passed away at a veterinary practice, simply inform the staff that Crempet Costa Blanca will handle the collection. We will coordinate everything else directly with the vet.
4. Information required
To make the process as stress-free as possible for you, we only need a few details during our initial conversation:
- Your current location on the Costa Blanca.
- The species of animal and its approximate weight.
- Your preferred method of disposal (individual or communal cremation).
Why you can rely on Crempet Costa Blanca!
At our pet crematorium, a dignified farewell is our top priority. From the first phone call right through to the return of the ashes, we support you professionally and with deep compassion. Thanks to our 24/7 availability and our regional focus, we guarantee that you won’t have to wait long during this difficult time.
Are you currently facing an emergency?
Don’t hesitate. Give us a call. We at Crempet Costa Blanca are here for you and your pet immediately.
In an emotionally challenging situation such as the loss of a beloved pet, clear communication is paramount. Language barriers often lead to uncertainty and additional stress. If you are looking for a partner on the Costa Blanca who speaks your language, Crempet Costa Blanca is your first port of call.
We are proud to be the first and only pet crematorium/pet funeral home on the Costa Blanca to offer a comprehensive service in German and English (as well as Spanish).
Why language makes all the difference in pet funerals
Deciding on your pet’s final journey is a highly emotional process. At Crempet Costa Blanca, you need not worry about translation errors or misunderstandings.
- Empathetic advice (DE/EN/ES): We explain all the details regarding individual cremation, the identification system and the process in your native language. You can express your wishes and concerns without any language barriers.
- Transparent paperwork: We translate the necessary documents for you and explain the Spanish regulations (such as the REIAC deregistration) so that no questions remain unanswered.
- Safety in an emergency: When you call our 24/7 emergency service, you will immediately reach someone who understands you and promises immediate assistance – without waiting on hold or language difficulties.
Your international partner on the Costa Blanca
The Costa Blanca is home to many people from Germany, Switzerland, Austria, England, the Netherlands, Norway, Poland, France and Scandinavia. As an international team, we specialise in offering these pet owners the standard of service they are accustomed to from their home countries:
- German thoroughness: Reliability, punctuality and absolute transparency regarding costs and procedures.
- Spanish warmth: A respectful and compassionate approach to the deceased pet and the grieving owners.
- Multilingual all-round service: From the initial consultation through the collection service to the return of the ashes, we support you in the language you feel most comfortable with.
Unique service for residents and holidaymakers
Whilst local providers often speak only Spanish, Crempet Costa Blanca acts as a bridge for all international pet owners in the region. We guarantee that we understand you – not just linguistically, but also in your desire for a dignified and transparent farewell.
Would you like advice in your own language?
Give us a call or send us a message. We at Crempet Costa Blanca are here for you – clear, honest and empathetic.
Yes, the death of a beloved companion doesn’t adhere to opening hours. We know that the hours of the night or public holidays can be particularly difficult when you’re left to cope with the situation on your own. That’s why Crempet Costa Blanca offers a comprehensive 24/7 collection service.
We are available 365 days a year – including weekends, at night and on all Spanish public holidays.
Immediate assistance from our 24/7 emergency service
As soon as you contact us, we will do everything we can to collect your pet promptly and with dignity. Our regional focus on the Costa Blanca enables us to be at your home or the veterinary clinic within a short time.
- No waiting times: Your deceased pet does not have to wait until the next working day. We will transport them to our pet crematorium immediately.
- Professional care: Even in the middle of the night, you will be looked after by our trained team, who will handle the process with the utmost discretion and empathy.
Transparency regarding the emergency service surcharge
To ensure this round-the-clock on-call service, we charge a surcharge on top of the basic price for pet cremation for call-outs outside our regular business hours.
- Cost transparency: We will inform you of this surcharge openly and honestly during your first phone call. This means there will be no financial surprises for you during what is already a difficult time.
- Everything from a single source: Despite the surcharge, our promise remains: we will calculate a fair total price for you, covering collection, refrigeration and cremation.
Why our collection service on the Costa Blanca is so important
Many pet owners find it comforting and important that their pet is looked after immediately after passing away. Our professional refrigeration (in accordance with EU regulations at –21 degrees) begins immediately upon arrival at our premises, which is particularly important during the warmer months on the Costa Blanca.
Are you currently in an emergency situation?
Please do not hesitate to call us. Our team at Crempet Costa Blanca is always ready to provide you and your pet with the necessary support – whatever the time of day.
For many pet owners, knowing the timeline is important in order to plan and bring closure to the grieving process. At Crempet Costa Blanca, we prioritise a swift yet, above all, extremely careful process.
As a rule, you can expect to receive the ashes of your beloved companion within 7 to 10 days.
The journey from collection to return
This period of around one week is the result of our seamless chain of care, which ensures that your pet is treated with the utmost respect:
- Collection & refrigeration: Following collection on the Costa Blanca, your pet is professionally stored at –21 °C until the date of the individual cremation.
- Individual cremation: We take the necessary time for every cremation in our animal crematorium. The individual ID stone (cremation number) is also used to guarantee the identity beyond doubt.
- Preparation & Urn Filling: After cremation, the ashes must cool before being carefully placed into the urn of your choice. At the same time, we prepare your official cremation certificate.
- Personal Return: As soon as everything is ready, we coordinate the return. We personally deliver the urn to your home on the Costa Blanca or hand it over to you by arrangement.
Why we do not prioritise “speed”
There are providers who promise a return within 24 hours. At Crempet Costa Blanca, we have deliberately chosen not to do this.
A dignified pet funeral requires calm and precision.
We want to ensure that every step – from identity verification to documentation – is checked multiple times.
For us, quality and the certainty that you will receive 100% of your own pet’s ashes take precedence over a rushed process.
Our service promise on the Costa Blanca
We will be happy to keep you updated during these 7 to 10 days. As soon as the process is complete and we are on our way to you, we will inform you in advance to arrange a suitable handover time.
Good to know: If you require the ashes particularly urgently (e.g. due to an imminent departure from Spain), please contact us at an early stage. We will then assess on a case-by-case basis whether we can expedite the process within our strict safety protocol.
No, you do not need to worry about transport at this difficult time if you do not wish to. One of the cornerstones of our service at Crempet Costa Blanca is flexibility and taking the burden off pet owners.
We will collect your deceased pet exactly where it is – discreetly, respectfully and professionally.
The two options for our collection service:
1. Collection directly from your home
Many pet owners prefer their companion to be allowed to pass away peacefully in familiar surroundings or to die there.
- We come directly to your home, no matter where you live on the Costa Blanca.
- Our team handles this with the utmost discretion, allowing you to say goodbye without the stress of transporting your pet in your own car.
2. Collection from the vet or veterinary clinic
If your pet has passed away at a veterinary practice or clinic, you do not need to collect it yourself to bring it to us.
- At your request, we will contact the veterinary clinic directly.
- We will coordinate the collection ourselves, so that after the difficult visit to the vet, you can go straight home to grieve in peace.
- Important: Please simply inform the clinic staff briefly that Crempet Costa Blanca has been commissioned to handle the pet cremation.
Why our collection service on the Costa Blanca makes all the difference
For many owners, transporting a deceased pet is an enormous emotional and physical burden. Our pet crematorium offers you a professional solution:
- Specialist vehicles: We use vehicles specially equipped for the dignified and hygienic transport of animals.
- Respectful handling: We do not treat your pet as an “object”. We lay it to rest with care and accompany it gently on its final journey.
- Prompt response: Thanks to our regional presence on the Costa Blanca, we are able to arrange collections very promptly – even outside regular business hours via our 24/7 emergency service.
Our promise to you
No matter which location you choose: We at Crempet Costa Blanca ensure that the process, from collection to individual cremation in our pet crematorium, runs seamlessly and with dignity. You do not have to face this difficult time alone.
Do you need an immediate collection?
Give us a call. We are at your service throughout the Costa Blanca and will handle the transport of your pet with the utmost respect.